Spa Policy

Online Booking

To secure your appointment at The Chic Beauty Lounge, we require a credit card to be placed on file.

Please understand that we ask that all new and current guests supply a credit card to have on our files. No Exceptions will be made.

This policy offers guests transparent pricing and no-hassle with checking out while eliminating the financial impact caused by missed appointments and late cancellations. Should you cancel within 24 hours of your scheduled appointment per our cancellation policy, your card on file will be charged per our cancellation fee.

Your card will be used to reserve your appointment with no-show protection. If you have a gift card or other special we can adjust your payment method when you check out with us in person at your appointment. 

All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. 

Service Consent

I understand that any services I have scheduled with The Chic Beauty Lounge may carry a risk of injury. I recognize that as a result of these services, unpredictable side effects may occur, including, but not limited to, burning, redness of the skin, inflammation, irritation of the skin, and allergic reactions. I will continue to keep The Chic Beauty Lounge informed of any medical changes or changes in my physical condition which may affect services that I have scheduled with The Chic Beauty Lounge. I acknowledge that neither The Chic Beauty Lounge, nor its employees are engaged in diagnosing or treating medical diseases or conditions.

I expressly ASSUME ALL RISKS to be associated with any service offered by Shatreka King, The Chic Beauty Lounge and waive any claim which I might otherwise bring against The Chic Beauty Lounge, its officers, directors, shareholders, employees, or contractors as a result of injuries resulting from or relating to my participation in one or more services.

Please note we CAN NOT WAX clients on the following medications Accutane, Differing, Retin A, Adapalene, blood thinners, thyroid medications. These medications can thin the skin causing the skin to lift during waxing.

Please note:
HAIR FOR BODY & BRAZILIAN WAXING MUST HAVE 3 WEEKS OF GROWTH FOR BEST RESULTS. 

 

Body Contouring Sessions/Packages

Packages are available and can be paid for via financing. I acknowledge that if financing is secured for package sessions that all sessions must be used within a 60 day period. No exceptions. This will ensure the best possible outcome of treatment results. I understand that once financing terms are accepted, the contract is between myself and Cherry. All questions regarding repayment should be directed to Cherry and discussed per the contract agreement. 

I understand that package sessions are NON-REFUNDABLE and NON-TRANSFERABLE after purchase; whether obtained through financing or other forms of payment. I understand that after 60 days of the start of treatment, all unused sessions are forfeited and cannot be used for credit towards future appointments. 

 

COVID-19 Waiver

To prevent the spread of COVID-19 and reduce the potential risk of exposure to our workforce and visitors, THE CHIC BEAUTY LOUNGE (Shatreka King) is conducting a simple screening questionnaire. Your participation is important and required to help us take precautionary measures to protect you and everyone in this building. Thank you for your time, consideration, and truthful responses. 

 

You agree to reschedule if you cared for someone diagnosed with COVID-19 within the 14 days of the appointment.

 

You agree to reschedule if you experienced any cold or flu-like symptoms within 14 days of the appointment.

 

You agree to wear a mask at the time of your appointment.

 

You agree to completing the COVID Intake From at least 24 hours prior to your appointment.

 

No Show Policy 

After 1 No show you will be required to pay full amount of service during booking. A grace period of 10 minutes is allotted please call if you are going to be later to be accommodated there is a $25 late fee. There is a same day cancellation or reschedule fee of $20. The no show fee is $50 (unless you have spoke with the esthetician directly). 

GROUPON

Groupon Policy:

Our cancellation policy listed below is also for any client coming in on a Groupon.

Groupon vouchers are redeemed at time of scheduling.

We only allow ONE groupon PER NEW client. You are more than welcome to buy a second groupon as a gift to someone else. If you are an existing client, we will not honor a Groupon. 

We have a 24-hour policy, you are more than welcome to cancel or reschedule more than 24 hours from the start of your appointment without any penalty.

Cancelling or rescheduling with less than 24 hours before the start of your appointment will result in the following:

Yoh will forfeit your scheduled appointment.  

For the rescheduled appointment if you cancel, reschedule or no show that new appointment you will be charged $50 cancellation fee.

If you are having to constantly cancel, reschedule, or no show the groupon appointment a $50 fee will be charged every time.

If you no show your groupon appointment you will forfeit your Groupon voucher.

Liability:

Please inform your esthetician of any skin condition , allergies , skin sensitivity , or medical conditions. We can not be liable for reactions , break outs or any adverse reaction if we are not notified of any conditions or medications that the client may have or be on. 

 

—Photo Release : If you agree to your body images or face images being used on social media for marketing purposes we will ask for you to sign a waiver of consent and we will show you the images for approval .

**ALL SERVICES RENDERED ARE NON REFUNDABLE*